SHIPPING & RETURNS POLICIES/FAQ

Return Policy

We firmly stand behind all the products we offer to our customers. For this very reason we offer a 14-day money back guarantee on all items throughout our website. If you are not 100% satisfied with any part of your order we will gladly refund all of your money back minus shipping costs and a restocking fee

If you need to return an item please email us at:

returns@proteethwhiteningworld.com and we will contact you within 24-48 hours and give you exact instructions on how to return your order. Return instructions differ from product to product and therefore we must handle each return on a case by case basis.

If you wish to cancel your order, we must be notified by emailing us at sales@proteethwhiteningworld.com

before your item has been shipped. For all other cancellation requests, please refer to the return policy above.

Frequently Asked Questions

Is it safe for me to use my credit card when I order?
Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone even seeing your credit card number or information. So it's completely secure.

How will my product be shipped?
All orders will be shipped via UPS or United States Postal Service.

How much is shipping?

We offer free shipping.

How long will it take to receive my order?
7-10 business days after you place your order.

International orders 10-14 business days after you place your order.

If you need your order quicker please contact us using the form below and special arrangements can be made.

What is your return policy?

See above

Do you take international orders?

Yes we are proud to be able to deliver our products world wide. In certain cases special arrangements may need to be made if in dought please email us and we will be happy to help. Customers will be responsible for their own countries sales tax and duty.
If you have questions or concerns, please feel free to contact us below

POSTAL CHARGES FOR EXPRESS DELIVERY IN USA

USPS Shipping Options

First Class Mail $1.39 (3-day)

Priority Mail $5.44 (2-day)

Express Mail $21.05 (1-2day)

USPS does not guarantee delivery dates. Only UPS does (dates below).

UPS Shipping Options

UPS Next Day Air®	3:00 P.M. Monday February 1, 2010	10:30 A.M., Tuesday February 2, 2010	44.67 USD^*
Days In Transit: 1	Schedule by 2:00 P.M. Monday February 1, 2010		Billable Weight: 1.0 lbs.
UPS Next Day Air Saver®	3:00 P.M. Monday February 1, 2010	3:00 P.M., Tuesday February 2, 2010	40.61 USD^*
Days In Transit: 1	Schedule by 2:00 P.M. Monday February 1, 2010		Billable Weight: 1.0 lbs.
UPS 2nd Day Air A.M.®	3:00 P.M. Monday February 1, 2010	10:30 A.M., Wednesday February 3, 2010	20.12 USD^*
Days In Transit: 2	Schedule by 2:00 P.M. Monday February 1, 2010		Billable Weight: 1.0 lbs.
UPS 2nd Day Air®	3:00 P.M. Monday February 1, 2010	By End of Day, Wednesday February 3, 2010	17.28 USD^*
Days In Transit: 2	Schedule by 2:00 P.M. Monday February 1, 2010		Billable Weight: 1.0 lbs.
UPS 3 Day Select®	8:00 P.M. Monday February 1, 2010	By End of Day, Thursday February 4, 2010	12.68 USD^*
Days In Transit: 3	Schedule by 7:00 P.M. Monday February 1, 2010		Billable Weight: 1.0 lbs.
UPS Ground	8:00 P.M. Monday February 1, 2010	By End of Day, Monday February 8, 2010	6.06 USD^*
Days In Transit: 5	Schedule by 7:00 P.M. Monday February 1, 2010		Billable Weight: 1.0 lbs.